Payment Policy

Effective Date: December 27, 2024

1. Introduction

This Payment Policy outlines the terms and conditions regarding the payment process for all orders placed with Xano Baby Milk. By making a purchase on our website, you agree to these terms. Our goal is to ensure secure, efficient, and transparent payment processing for all customers.

2. Accepted Payment Methods

We accept the following payment methods for all orders:

  • Credit Cards: Visa, MasterCard, American Express, Discover.
  • Debit Cards: Linked to a checking or savings account.
  • PayPal: Secure online payments via PayPal accounts.
  • Gift Cards: If applicable, we may accept Xano Baby Milk gift cards or third-party gift cards.
  • Other Payment Options: Additional payment methods may be available depending on your location or specific promotions.

3. Payment Security

We prioritize the security of your payment information. Our website uses SSL (Secure Socket Layer) encryption to ensure your payment details are securely transmitted. We also work with PCI-DSS compliant payment processors to protect your data and ensure safe transactions.

4. Order Processing and Payment Authorization

  • Payment Authorization: When you place an order, the payment will be authorized immediately. However, we will only process the payment once your order has been confirmed and is ready for shipment.
  • Payment Confirmation: After the payment has been successfully processed, you will receive an email confirming your order with the details of your purchase, including the total amount charged.

5. Pricing and Currency

  • Currency: All prices are listed in USD (U.S. Dollars), unless otherwise stated on the website.
  • Pricing Accuracy: We strive to ensure that all prices displayed on our website are accurate. In case of a pricing error, we will notify you before processing your order. You will have the option to accept the corrected price or cancel the order.
  • Sales Tax: Applicable sales tax will be added to your order based on the delivery address. The tax amount will be displayed at checkout.

6. Payment Processing Time

  • Credit/Debit Card Payments: Payments made via credit or debit card will be processed immediately upon checkout.
  • PayPal Payments: PayPal transactions are processed immediately and the payment is deducted from your PayPal account upon purchase.
  • Other Payment Methods: The processing time for other payment methods may vary. Please refer to the specific payment method’s terms for more details.

7. Order Modifications and Cancellations

Once your payment is successfully processed, your order will be confirmed. If you wish to modify or cancel your order, please contact us immediately. Orders that have already been shipped cannot be modified or canceled, but you can request a return under our Refund and Returns Policy.

8. Payment Issues and Declined Transactions

  • Declined Transactions: If your payment is declined during checkout, you will be immediately notified and asked to provide an alternative payment method.
  • Payment Errors: If you experience any issues during payment, please contact us at contact@xanobabymilk.com or call (931) 827-2252 for assistance.

9. Refunds

If your order qualifies for a refund under our Refund and Returns Policy, the refund will be processed to the original payment method used for the purchase. Refunds may take 5-10 business days to appear in your account, depending on your bank or payment provider.

10. Fraud Prevention

We take fraud prevention seriously. To protect both you and Xano Baby Milk, we may require additional verification of your identity or payment method before processing your order. If we cannot verify your payment, we may cancel the order.

11. Changes to the Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to make purchases on our website, you agree to the revised policy.

12. Contact Us

If you have any questions or concerns regarding this Payment Policy, please feel free to reach out to us:

  • Email: contact@xanobabymilk.com
  • Phone Number: (931) 827-2252
  • Address: 134 White Dirt Hollow Rd, Tennessee Ridge, Tennessee (TN), 37178, USA