Terms and Conditions

Effective Date: December 27, 2024

Welcome to XanoBabyMilk! These Terms and Conditions govern your use of our website, xanobabymilk.com, and the purchase of our products. By using our website and making a purchase, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

2. Products and Services

  • Product Descriptions: We make every effort to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we do not guarantee the accuracy, completeness, or timeliness of product information. In case of an error, we reserve the right to correct or cancel orders at our discretion.
  • Availability: All products listed on our website are subject to availability. If an item is out of stock or discontinued, we will notify you and provide alternative options or a full refund.

3. Ordering and Payment

  • Order Process: To place an order, you must provide accurate and complete information, including your billing address, shipping address, and payment details. Once an order is placed, you will receive an order confirmation email.
  • Pricing: All prices on our website are in U.S. dollars and include applicable sales tax. Prices are subject to change without notice, but orders already placed will be honored at the price confirmed at checkout.
  • Payment Methods: We accept various payment methods, including credit/debit cards, and other payment systems as specified on our website. Payments are processed securely using trusted payment gateways.

4. Shipping and Delivery

  • Shipping Fees: Shipping costs are calculated based on the destination and will be provided during checkout. You are responsible for the shipping fees associated with your order, except in cases where we offer free shipping or promotional discounts.
  • Delivery Times: We aim to process and ship orders promptly. Shipping times vary depending on your location and the selected shipping method. Once your order has been shipped, you will receive tracking information to monitor the delivery status.
  • Customs and Duties (International Orders): For international orders, customs duties and taxes may apply. These are the responsibility of the customer and are not included in the product price or shipping fees.

5. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on how to return products and request a refund. Returns are subject to specific terms, including conditions for damaged, defective, or incorrect products.

6. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account details, including your password. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

7. User Conduct

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair the website’s functionality or interfere with other users’ access to the site. You may not attempt to gain unauthorized access to any portion of the website or engage in fraudulent activity.

8. Intellectual Property

All content on our website, including text, images, logos, graphics, and product descriptions, is protected by intellectual property laws and is owned by XanoBabyMilk or our licensors. You may not use, copy, reproduce, or distribute any part of the website’s content without our prior written consent.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in the Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law, XanoBabyMilk is not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products. Our liability is limited to the total amount paid by you for the product(s) in question.

11. Indemnification

You agree to indemnify and hold harmless XanoBabyMilk, its affiliates, employees, and partners from any claims, losses, damages, or expenses (including legal fees) arising out of your use of the website or any violation of these Terms and Conditions.

12. Force Majeure

XanoBabyMilk is not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, labor disputes, or shipping delays.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Tennessee, USA, without regard to its conflict of law principles. Any disputes arising out of or relating to these terms will be resolved in the courts of Tennessee.

14. Modifications to Terms and Conditions

We reserve the right to update or change these Terms and Conditions at any time. When we make changes, we will update the “Effective Date” at the top of the page. We encourage you to review these terms periodically to stay informed about our policies.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us: